WHEN A CARD RAISES A QUESTION
PG222 Games Scratchers: Begin with the Card in View
The PG222 Games Scratchers page answers questions that can arise when encountering a different card design. Start with what the current card says, rather than applying the layout of a previous one.
I opened a different design. What should I notice first?
Find the instruction area and identify how many interactive zones the design contains. A different arrangement may ask for a different comparison or sequence. Familiarise yourself with those zones before treating the card like the one you used earlier.
The card has several panels. Must they all be revealed?
Use the card's instructions to establish which panels are part of completion and which have a separate purpose. Their appearance alone does not answer that question. If one remains inactive, check whether the card explains a condition for accessing it.
A symbol is partly hidden. Should I interpret it already?
Wait for the information to be displayed clearly and follow the card's completion procedure. Guessing from a fragment of artwork can lead to a mistaken reading. The final symbol and its associated explanation are the relevant references.
I cannot tell whether the card changed or only the background changed.
Look for the card name or identifier and any new instructions. Decorative transitions may change the scene without identifying the state of the activity. If there is no clear indicator, consult the app's guidance before assuming a new card has begun.
A headline and a rule seem to say different things. Which should I consult?
Use the detailed rules and ask the provider to clarify any apparent conflict. Keep the wording of both pieces of information with your question. Do not infer a specific entitlement from a promotional headline alone.
I want to ask about the card later. What should I keep?
Save its name or reference and the exact point you found unclear. A screenshot of the relevant area can add context if it contains no private details. Include the app version so that the provider can identify the installation involved.